AVENEW Customer Care
Service Drive Menu Program
AVENEW and their Business Partners have created a Service Drive Menu program
that allows dealers to easily identify customer vehicles, then quickly and
professionally build a menu presentation for the customer that details :
coverage, fees, down payment and financing options
Service Drive Menu Screen
Allows for quick and easy access to the
customer vehicle
Once you "pop" open the choice, an
entire menu of data is at your fingertips
for:
Easy to click and select choices and
within seconds a complete printout
is available for your service drive customer
Advanced web based software application that is simple to use, incredibly fast and accessible anywhere theres an internet connection.
In a matter of seconds:
downloaded
printout.
Minimal down payments and ZERO percent financing packages make it easy for your customer to get enrolled in their program of choice right away.
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JD Powers 2010
Customer Service Study
(Click here for full article)
With service customer retention becoming more crucial than ever during the next few years, dealerships must focus on not only providing superior levels of customer service, but also on enhancing convenience for vehicle owners.
Seeing is Believing
Compensation Plans for the Dealership bring Owners a unique source of revenue in
todays different market
Sell 100 Vehicles
Service 400 Vehicles
Sell 40 Products
Avg Product Profit? $200
Monthly Dealer Profit
$8,000
Annual Dealer Profit?
$96,000
Someone who buys a car today will likely have it serviced for the next three years at their local dealer.
Nonetheless, when the warranty runs out at the end of three years that same customer may choose an independent shop for service and the dealership permanently loses a customer.
Retailers must continuously feed a new supply of customers
to the service department or the result will be a lack of
business down the road.
The AVENEW Customer Care Plan
does just that!!
